Amazon renewed customer service USA

Amazon renewed customer service USA

Call: 1-800-362-5703

Amazon Renewed Guarantee Troubleshooting Process

If you encounter any problems with your item within 90 days of receipt of your original purchase (or within 1 year of receipt of a Renewed Premium iPhone), Amazon’s customer service associates can help you troubleshoot those problems via any of the following options:

  1. Call Amazon.com renewed: You can reach a dedicated Amazon customer service associate at the toll free number 1-800-362-5703
  2. Via Your Orders Page: You can click the “Get Product Support” button next to the Renewed product purchased on the “Your Orders” page within 90 days of receipt of your original purchase (or within 1 year of receipt of a Renewed Premium iPhone). If you do not see the “Get Product Support” button, contact us on the toll free number above.

 

Amazon Renewed Guarantee Coverage

The Amazon Renewed Guarantee is applicable on select Renewed products, where specifically mentioned on the product information page. If you are unsatisfied with your purchase, return the product within 90 days of receipt of your original purchase (or within 1 year of receipt of a Renewed Premium iPhone) for a full refund or a replacement. Theft, accidental damage and tampering with the device is not covered under the guarantee.

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